You will be asked for your delivery address and credit/debit card details. Confirmation of your order will be made by e-mail.
If you are shopping anywhere other than the UK, place your order and your credit card company will convert the transaction to the appropriate currency.
Credit Card Security
All credit card numbers are processed securely by WorldPay, part of the Royal Bank of Scotland.
Tax Charges
Prices are inclusive of 20% VAT.
Delivery
Orders placed before 3.00 p.m. are usually processed and dispatched the same working day.
Orders placed after 3.00 p.m. will be dispatched the next working day.
UK Deliveries sent by Fisrt Class Post are FREE. Express delivery options are available in the UK. These include guaranteed next working day, guaranteed Saturday delivery or a next working day by 9 a.m. (signature required).
Delivery to Europe is £4.00 for each item.
Delivery to the Rest of the World is £7.50 for first item, £4.00 for each additional item.
International Express Parcel Delivery is available for up to 3 items to Western Europe (£65 takes 2 working days), Eastern Europe (£65 takes 3 working days), USA & Canada (£75 takes 2 working days), Rest of the World (£75 takes 4 working days).
Returns Policy
If you are not happy with your purchase for any reason, simply return it, unused, in its original condition within 7 working days for a refund or replacement, a charge of £1.50 will be deducted to cover postage and packing. Please retain proof of posting.
This returns policy does not affect your statutory rights.
We endeavour to respond to all complaints within five working days.
Usage
Full usage and safety instructions will be included with your ProtectaCast. You should read these instructions carefully before using the product and ensure that the instructions are adhered to. The decision to bath, shower, or to enter a swimming pool is taken at your own risk and you should seek medical advice to ensure that the activity will not affect your injury.